Asana Customer Success Offerings Page

Asana
Asana

Asana's Customer Success Offerings page outlines the range of services and resources available to help teams effectively implement and maximize the value of Asana's work management platform. It details onboarding assistance, additional paid services, and various learning resources designed to support users in achieving their organizational goals. 

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What Makes it Great

  • Structured Onboarding Programs: Offers tailored onboarding services to align Asana with specific team needs, facilitating a smooth transition and immediate productivity gains. Asana
  • Comprehensive Learning Resources: Provides access to a variety of educational materials, including tutorials and best practices, enabling users to deepen their understanding and effectively utilize the platform. Asana
  • Scalable Support Options: Features additional paid services for organizations seeking more personalized support, ensuring scalability as team requirements evolve. Asana
  • Clear Value Proposition: Emphasizes the potential for high return on investment by showcasing how Asana's customer success services can help teams achieve their goals efficiently. Asana
  • User-Centric Design: The page is organized to guide users through available services logically, making it easy to identify and access the support they need. Asana

🎯 Takeaway Tip

When creating a customer success page like Asana’s, clearly outline the different levels of support—such as tailored onboarding, self-service resources, and paid personalized services—and organize them in a way that helps users quickly identify which option fits their needs. Include concrete examples of how each service can drive specific outcomes, like faster adoption or improved team efficiency.