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How Lattice segments its customers

Customer Segmentation at Lattice was a key area of focus for Gillian Heltai, Chief Customer Officer.

Full Episode

Customer Experience Teams: Gillian Heltai on building Lattice's CX program

September 11, 2023

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How Lattice segments its customers

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Episode Summary

Customer Segmentation at Lattice was a key area of focus for Gillian Heltai, Chief Customer Officer.

Related Clips

Marketing & Customer Success Alignment

How Lattice segments its customers

AI for Customer Success

Relationship management for Customer Success managers

What is the future of customer success?

How to Improve Customer Health Scores

Should you have separate Onboarding and Customer Success teams?

How Lattice segments its Customer Success teams

Links and References

Transcript

Never miss an episode.
Subscribe now.

Thanks for subscribing! We'll email you when we publish an episode.
Oops! Something went wrong while submitting the form.
Copyright © 2023 Dock Labs, Inc.All rights reserved.