Sales Pilot Template

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Sales Pilot Template

Sales Pilot Template Walkthrough

Use this free sales pilot template to work more collaboratively with your clients and clearly define your goals and success criteria.

Who this template is for

Sales teams, sales managers, and buyers who need a structured way to run and track a sales pilot before full adoption or implementation.

What this template is for

A sales pilot plan ensures that both the sales team and the buyer are aligned on expectations, success criteria, and key milestones throughout a given trial period. Instead of juggling scattered emails and spreadsheets, this template provides a shared, trackable workspace where teams can collaborate, document results, and make an informed decision about moving forward.

How to use this template

  1. Start by creating a free account in Dock – Sign up and access the template.
  2. Create a new workspace – Select the Sales Pilot Template to get started.
  3. Customize the template – Define the pilot’s objectives, success criteria, key stakeholders, and timeline.
  4. Save as a reusable template – If you frequently run pilots, save a customized version to streamline future setups.
  5. Create a personalized workspace for each client – Tailor the pilot plan to fit the specific needs of each buyer.
  6. Share the workspace with your buyer – Invite their team to collaborate, track progress, and provide feedback.
  7. Monitor engagement and results – Use Dock’s analytics to track buyer participation, evaluate pilot success, and adjust as needed.

What’s in this template?

Section 1

Overview

Use this section to provide a high-level overview of the goals you are looking to achieve over the course of the sales pilot. There’s also space to include some information about your approach to sales and how the pilot project will be facilitated.

Section 2

Teams and Roles

List key stakeholders on both sides of the transaction, along with their titles. This is a useful reference throughout the project lifecycle, so no one will be left wondering who the best point of contact is for different types of questions.

Section 3

Project Milestones

Provide your client with a full project roadmap right from the beginning, so they’ll never be left guessing. In this space, you can plot each part of the pilot project life cycle along with a brief summary for each milestone that can be easily referenced at any time.

Section 4

Mutual Action Plan

Ensure both sides of the transaction know exactly what to do. The mutual action plan section presents a list of tasks that can be assigned to individuals on either side of the transaction and includes the option to include due dates, real-time statuses, and notes.

Section 5

Success Criteria

In this section, list the specific metrics you and the client have agreed upon to indicate a positive sales pilot. It’s important that this list of metrics be created in consultation with the client and be as specific and unique to each client as possible.

Section 6

Solution Overview

This section is ideal for showcasing your product and highlighting the most beneficial use cases for your client’s unique needs. With Dock, you can use a whole range of embedded media to present your product or service in vivid detail—including pdfs, demo videos, and more.

Why use Dock’s Sales Pilot Template?

A sales pilot is your best opportunity to prove the value of your product before a full rollout. But without structure, pilots can become disorganized, drag on indefinitely, or fail to convert into closed deals. Dock’s Sales Pilot Template helps you run a structured, goal-driven pilot that keeps both sales teams and buyers aligned from start to finish.

Dock’s highly flexible sales pilot workspace enables both buyers and sellers to track progress, define success criteria, and collaborate on action items—all in one place. Buyers can access the workspace with just their email, eliminating the need for logins, attachments, or scattered communication.

With Dock’s flexible editor, you can customize the pilot plan to fit each deal. Embed training videos, add checklists, and adjust timelines based on the buyer’s needs. Plus, Dock’s engagement tracking shows you exactly who’s interacting with the pilot, what content they’re viewing, and where they may need extra support.

Here’s what Dock’s Sales Pilot Template can do for you:

Keep pilots structured and goal-driven

  • Define clear success metrics so both sides know how the product pilot will be evaluated.
  • Assign tasks and deadlines to ensure the pilot stays on track.
  • Keep all pilot-related documents, notes, and resources in one easily accessible location.

Make it easier for buyers to champion your product

  • Provide a single, organized workspace that buyers can share with internal stakeholders.
  • Embed case studies, training materials, and ROI calculators to reinforce product value.
  • Use Dock’s engagement tracking to see which decision-makers are actively involved.

Turn more pilots into closed deals

  • Standardize your pilot process while allowing for deal-specific customization.
  • Reduce unnecessary back-and-forth by keeping all communications inside the workspace.
  • Gain insight into buyer engagement to predict which pilots are most likely to convert.

A well-structured sales pilot eliminates confusion, keeps stakeholders engaged, and increases your chances of closing the deal. Dock’s Sales Pilot Template makes it easy to guide buyers through the evaluation process and confidently move toward a purchase decision. Get started today.

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The Dock Team

Sales Pilot Template FAQs

How do I use this template?

  1. Sign up for Dock for free.
  2. Create a new workspace and select the Sales Pilot Template.
  3. Customize it by defining success metrics, key stakeholders, and milestones.
  4. Save it as a reusable template for future pilots.
  5. Share it with your buyer’s team to collaborate in real-time.
  6. Track engagement and progress using Dock’s built-in analytics.

Is this template free?

Yes, Dock is free to try for up to five workspaces. Every paid Dock plan includes unlimited template and workspace usage.

Can I modify this template?

Yes, you can make a copy of the template and customize it to match your pilot process. You can also adjust each workspace to fit individual client needs.

Can I personalize this template for every client?

Yes. Each sales pilot is different, so you can customize success criteria, timelines, and documents to match your client’s evaluation process.

Can I share this template with my team?

Yes, you can keep templates private or share them with your team. Dock allows you to control template visibility and access permissions to ensure consistency across deals.

What is a sales pilot plan?

A sales pilot plan is a structured framework for testing a product or service with a prospective customer before a full commitment. It outlines key success criteria, milestones, and responsibilities to ensure a smooth evaluation process. A well-managed sales pilot increases the likelihood of conversion by providing measurable proof of value.

How does a sales pilot plan differ from a proof of concept (PoC) plan?

A proof of concept (PoC) plan is similar to a sales pilot but is typically used to test feasibility rather than long-term viability. While a sales pilot focuses on real-world use and business impact, a PoC is often a more technical validation of whether a product meets the buyer’s requirements. 

A PoC is usually a smaller, controlled test designed to validate specific functionality before a full-scale pilot or purchase. Dock’s Sales Pilot Template helps manage both processes by keeping all details organized and trackable.

What should you include in a sales pilot plan template?

  • Pilot objectives – Clear goals for the evaluation process.
  • Success criteria – Metrics that define whether the pilot is successful.
  • Timeline and milestones – Key dates for implementation, evaluation, and decision-making.
  • Stakeholders – A list of key participants on both the buyer and seller sides.
  • Resources and documentation – Training materials, product guides, relevant data, and CRM records to track interactions.
  • Next steps – Defined actions for moving from pilot to full adoption, ensuring a smooth transition to an effective sales strategy.

When should you use a sales pilot plan?

A sales pilot plan is best used when a prospective customer needs hands-on experience before committing to a full purchase. It’s particularly useful for enterprise sales, new market segments, and complex products that require deeper evaluation before rollout.

Sales pilot plan best practices

  • Define clear success metrics – Ensure both you and the buyer agree on what success looks like.
  • Set realistic timelines – Avoid open-ended pilots by clearly outlining milestones and deadlines.
  • Make it easy for buyers – Provide training materials and support to maximize engagement.
  • Track engagement and results – Use Dock to see which stakeholders are active and where blockers might arise.
  • Align with decision-makers early – Ensure leadership and procurement are involved so the pilot doesn’t stall post-evaluation.

Common sales pilot plan mistakes to avoid

  • Lack of clear objectives – A pilot without defined goals is likely to fizzle out. Use Dock to document and share objectives upfront.
  • Too many stakeholders, no decision-makers – If your pilot team lacks authority, getting final buy-in will be difficult.
  • No follow-up process – Pilots should have a structured wrap-up and next steps. Dock helps keep everything organized in one place.
  • Forgetting to track engagement – If buyers aren’t using the workspace, it’s a sign they may not be fully engaged. Dock’s analytics show you who’s interacting with the pilot plan.

How to share a sales pilot plan internally

  • Use Dock to store and manage team-wide pilot templates – Keep everything organized and accessible for all team members.
  • Keep internal versions of the plan private for sales team collaboration before sharing with buyers to ensure alignment.
  • Assign ownership to key internal stakeholders and team members to ensure alignment on goals and execution.

How to share a sales pilot plan with clients

  • Introduce the pilot plan early in discussions to set expectations.
  • Use Dock’s workspace link instead of attachments to provide a single source of truth.
  • Track buyer engagement with Dock’s analytics to gauge interest and identify any roadblocks.
  • Link to the pilot plan from your company website to make it easily accessible for buyers and internal stakeholders.
  • Dock’s Sales Pilot Template helps teams structure their pilot process, collaborate with buyers, and turn more pilots into closed deals. Get started today.

How long should a sales pilot last?

The length of a sales pilot depends on the complexity of your product and the buyer’s internal processes. Most pilots run between 30 to 90 days. The key is to set clear success criteria and milestones upfront to keep the pilot from dragging on unnecessarily.

How do I track the success of a sales pilot?

A successful sales pilot is measured by how well it meets the agreed-upon success criteria. Common metrics include user adoption, performance improvements, ROI calculations, and stakeholder feedback. Dock’s engagement tracking helps you monitor buyer activity to gauge interest and potential roadblocks.

How do I introduce a sales pilot plan to my buyer?

Introduce the sales pilot plan early in the sales process—ideally before the pilot begins. Position it as a structured way to ensure both teams are aligned on goals and expected outcomes. With Dock, you can create a shared workspace that makes it easy for buyers to collaborate and track progress.

Who should be involved in a sales pilot?

A sales pilot should involve key decision-makers and end-users on the buyer’s side, as well as sales representatives, customer success, and technical support from your team. It’s also important for sales reps to stay actively engaged, ensuring the pilot meets the needs of each specific customer. Dock allows you to invite all stakeholders to a shared workspace so everyone stays informed.

What happens after a sales pilot ends?

At the end of a sales pilot, you should conduct a review meeting to assess results, address any concerns, and discuss next steps. If the pilot was successful, move forward with contract negotiations. If there were issues, work with the buyer to resolve them before a full rollout. Dock’s Sales Pilot Template keeps all pilot data in one place, making it easy to present findings and guide the next steps.

How can I prevent a sales pilot from stalling?

  • Set clear success criteria and timelines upfront – Avoid open-ended pilots by outlining key milestones to keep new sales opportunities moving forward.
  • Regularly check in with your buyer – Schedule touchpoints, including phone calls, to address questions or concerns and keep engagement high.
  • Use Dock’s engagement tracking – See if buyers are interacting with the pilot materials and adjust follow-ups accordingly.
  • Assign clear responsibilities – Ensure both your team and the buyer’s team know their roles and deadlines to maintain momentum in the new sales process.

How does a sales pilot help with enterprise sales?

Enterprise buyers often require proof that a product can integrate with their systems and solve their business challenges. A structured sales pilot provides real-world validation, helping to build internal buy-in and reduce risk for large-scale implementations. Dock’s template ensures that all stakeholders stay aligned throughout the process.

Can I reuse this template for different sales pilots?

Yes. With Dock, you can save a customized version of the Sales Pilot Template and reuse it for future pilots, making it easy to standardize your approach while allowing for deal-specific adjustments.