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From First CS Hire to Head of CS at Notion

Monica Perez, Head of CS at Notion, discusses her biggest lessons from joining Notion as their first CS hire to leading a huge team of CSMs.

September 17, 2024

Full Episode

Customer Success at Notion: Monica Perez on product-led CS

September 16, 2024

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Transcript

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Grow & Tell
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Episodes

From First CS Hire to Head of CS at Notion

September 17, 2024

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Episode Summary

Monica Perez, Head of CS at Notion, discusses her biggest lessons from joining Notion as their first CS hire to leading a huge team of CSMs.

Related Clips

How Notion Built its CS Program From Scratch

How Notion Drives Renewals

How Notion Maximizes Renewals with Customer Success

Inside the Customer Success Meetup

How Notion Manages AE and CS Relationships

Inside Notion's Customer Enablement Strategy

How Notion Manages Infinite Use Cases

Notion's Onboarding Success Metrics

Links and References

Transcript

Never miss an episode.
Subscribe now.

Thanks for subscribing! We'll email you when we publish an episode.
Oops! Something went wrong while submitting the form.
Copyright © 2023 Dock Labs, Inc.All rights reserved.