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Notion's Onboarding Success Metrics

Monica Perez, Head of Customer Success at Notion, explains how she uses data to determine onboarding success with enterprise customers.

October 3, 2024

Full Episode

Customer Success at Notion: Monica Perez on product-led CS

September 16, 2024

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Transcript

Copyright © 2024 Dock Labs, Inc.All rights reserved.

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Notion's Onboarding Success Metrics

October 3, 2024

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Episode Summary

Monica Perez, Head of Customer Success at Notion, explains how she uses data to determine onboarding success with enterprise customers.

Related Clips

How Notion Built its CS Program From Scratch

How Notion Drives Renewals

How Notion Maximizes Renewals with Customer Success

Inside the Customer Success Meetup

How Notion Manages AE and CS Relationships

Inside Notion's Customer Enablement Strategy

How Notion Manages Infinite Use Cases

Notion's Onboarding Success Metrics

Links and References

Transcript

Copyright © 2023 Dock Labs, Inc.All rights reserved.