How UpKeep segments customer tiers

There's an unlimited number of ways that CS teams can approach customer segmentation, depending on your product, service level, and capacity.Here's how Joseph Schmitt, VP of Customer Success at UpKeep, ensures quality service with his different customer segments.

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How UpKeep segments customer tiers

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Episode Summary

There's an unlimited number of ways that CS teams can approach customer segmentation, depending on your product, service level, and capacity.Here's how Joseph Schmitt, VP of Customer Success at UpKeep, ensures quality service with his different customer segments.

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