Customer-Centricity: What is Buyer 3.0?

Wynne Brown, Former CS leader at GitHub, RocketReach, DocuSign, and more, discusses her theory of Buyer 3.0, and its implications for today's Customer Success teams.

November 1, 2024

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The Fixer: How Wynne Brown revamped CS at GitHub, Seal Software, Fable & more

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Transcript

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Episodes

Customer-Centricity: What is Buyer 3.0?

November 1, 2024

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Episode Summary

Wynne Brown, Former CS leader at GitHub, RocketReach, DocuSign, and more, discusses her theory of Buyer 3.0, and its implications for today's Customer Success teams.

Customer-Centricity: What is Buyer 3.0?

Full Episode

The Fixer: How Wynne Brown revamped CS at GitHub, Seal Software, Fable & more