How GitHub Won More Renewals by Not Checking In

Wynne Brown, Former Director of Customer Success, discusses how she used customer education to transform GitHub's customer success team, resulting in $4M ARR in 2016.

October 30, 2024

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How GitHub Won More Renewals by Not Checking In

October 30, 2024

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Episode Summary

Wynne Brown, Former Director of Customer Success, discusses how she used customer education to transform GitHub's customer success team, resulting in $4M ARR in 2016.

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